Terms and Conditions for felorivencia.sbs Services
Learn more about how you can use felorivencia.sbs’s window cleaning site and services in Malaysia. These terms describe your rights and our obligations when you make an appointment or interact with our team.
December 27, 2025
Acceptance of Terms
By accessing or booking services through felorivencia.sbs, you agree to follow these terms. Please review them before engaging our window cleaning offerings. If you have questions, contact our support team for clarification.
Definitions
Key terms are defined to help you understand these conditions fully.
'Service' means the window cleaning tasks provided by our team, including assessment, cleaning, and related communication.
'User' means individuals or companies seeking window cleaning through our website.
'Content' includes all information, images, and descriptions provided on felorivencia.sbs.
'Agreement' means the terms and conditions described on this page.
Using Our Services
You agree to use our services according to lawful purposes and not misuse, duplicate, or interfere with our platform or personnel.
Eligibility
Window cleaning services are intended for users aged 18 and above who reside or operate in Malaysia.
Bookings by minors require consent and supervision of a responsible adult.
User Responsibilities
Users must provide accurate, up-to-date details and inform us promptly of any changes or issues.
Prohibited Activities
Using our service or site for any of the following is not permitted:
Intellectual Property Rights
All logos, text, photos, graphics, and service procedures are the intellectual property of felorivencia.sbs and its licensors. Users have a limited right to view content for personal use only.
User Content Submission
User-provided materials, such as feedback or queries, must not infringe upon others’ rights.
Rights Over Submitted Content
By submitting material, you grant us permission to use it for service improvement and communication, unless you request otherwise in writing.
Privacy and Data Use Information
Your data is collected and used according to our Privacy Policy. We maintain confidentiality and safeguard personal information in compliance with Malaysian requirements.
Read our privacy policyGeneral and Service Disclaimers
Window cleaning service outcomes depend on property and environmental factors.
Important Notice
Results may vary and past outcomes are not predictive of future experience. Please review all disclaimers for further details.
Limitations of Liability and Indemnity
We are not responsible for circumstances outside our control, such as weather or unreported building issues.
Indemnity
You agree to indemnify felorivencia.sbs against claims or losses from unauthorized actions or violation of these terms.
Dispute Resolution and Complaints
We aim to resolve concerns promptly. Contact us early for amicable solution options.
Arbitration
Serious unresolved disputes may be referred to arbitration as required by Malaysian law.
Arbitration location or process will be specified should it be needed.
Online Dispute Resolution Mechanism
We comply with official dispute resolution avenues provided by the Malaysian authorities and relevant platforms.
See our disclaimer pageSeverability
If a term is found invalid, the rest still apply and enforceable by law.
Entire Agreement Statement
These terms, together with related policies, form the full agreement between the parties.
Applicable Law and Jurisdiction Statement
These terms and services are governed exclusively by the laws and courts of Malaysia.
Termination
We may suspend or withdraw service access for any breach of these terms without prior notice.
Changes
Terms may change without notice. Continued use of site after updates means you accept the revised terms.
Contacting Our Team
Questions about these terms? Reach our support team for help.
Email Address: content@felorivencia.sbs
Phone Number: +60 18-163 6347
Our Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Effective Date: December 27, 2025
Version: 2.0